November 8, 2022

CALL CENTRE AGENTS REF NO: HR4/4/3/1/CCA/UIF (X3 POSTS)

CENTRE : Unemployment Insurance Fund: Pretoria

REQUIREMENTS : Grade 12 Certificate / equivalent. No experience required. Knowledge:
Unemployment Insurance Act (UIA), Unemployment Insurance Contributions
Act (UICA), Batho Pele Principles, Call Centre Operating System. Skills:
Communication (verbal and written), Listening, Computer Literacy,
Interpersonal, Customer Focused.

DUTIES : Provide inbound and outbound calls services. Render helpdesk services.
Maintain the employer database.

ENQUIRIES : Ms JN Twala and Mr NG Kgatle Tel No: (012) 337 1855/1563


APPLICATIONS : Chief Director: Human Resources Management, P O Box 1851, Pretoria, 0001
or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers
Building, Pretoria.
FOR ATTENTION : Sub- directorate: Human Resources Management, UIF

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